A UK mother traveling with her 11-year-old son was horrified to discover a hotel worker sneaking into their room and sniffing and stealing his underwear.
The horror began for Rara Armstrong, a self-employed model and content creator from Gloucester, Gloucestershire, when she was on a family holiday in May at the Ambassador Playa II Hotel in Benidorm, Spain.
That’s when a staff member looked her up on OnlyFans using her booking information, according to Kennedy News and Media.
The 39-year-old – who booked the visit through travel site LoveHolidays – claimed she felt “raped” when the “really super friendly” man “inappropriately” asked for her number and took her out for coffee.
When she refused, saying she was accompanied by her son, he even said the son could come.
She said no, but he persisted, asking for her number.
“I was, like, ‘No,’ and I was so embarrassed,” Armstrong recalled to Kennedy News. “He just wouldn’t let it go. I told him, “I have a boyfriend,” only for him to leave me alone.
Hours later, she discovered the worker – who declared she was too “hot” to resist – had subscribed to her OnlyFans, which left her “a bit creeped out”.
“He was sending me messages [on OnlyFans] and saying, ‘Oh, I can’t believe you’re in Spain.’ At first I didn’t think it was him,” she explained. “I was, like, ‘Oh, did you see me at the airport or something?’ and he said, ‘Yeah, you’re at the hotel where I work,’ and I was like, ‘Oh, my God.’
“He was [looking me up] on the Internet.”
He also told her she was too “sexy” to resist, as she chided him for being unprofessional.
Although Armstrong did not make a formal complaint to avoid ruining the first day of the vacation, she explicitly asked him to leave her alone, which he did—until the last day of the trip.
On the last day of their five-day stay, the hotel employee came into their room while they were out, she said, and left a bottle of Prosecco as an apology, a gesture that left Armstrong feeling uneasy.
She decided to place her son’s iPad facing the door and record before they went out again for the evening.
Only 15 minutes later, a “surreal” moment was caught on camera.
The employee could be seen walking into the room and rummaging through what Armstrong said was her dirty laundry bag, pulling out her G-string thong, sniffing it and putting it in her back pocket.
“He smelled them several times. He continues to eavesdrop; I don’t know what he was looking for. As he leaves, he smells them again and puts them in his back pocket,” she recalls.
“It was crazy. I didn’t expect something like this.”
Armstrong said the experience left her feeling “terrible,” “really violated” and “scared,” she said.
“I thought, ‘If I was alone, would he have come in when I was asleep?’
LoveHolidays apologized to Armstrong and said the employee was fired the next morning after she reported the incident.
“We are very sorry to hear about Mrs. Armstrong’s vacation experience,” a spokesperson for LoveHolidays said in a statement to Kennedy News. “Unfortunately, we were not made aware of the incident while she was on holiday, so we were unable to offer her support or advice on making a police report during her stay.
“We have fully investigated the matter with the hotel and are confident that appropriate action has been taken to ensure this does not happen again.”
But Armstrong felt like he was between a rock and a hard place.
“It just really upset me because I thought I should have reported him straight away when he was ineligible on the first day,” she said. “I just didn’t want to spoil the party as we had just arrived and I was hoping if I told him to leave me alone, but it definitely escalated,” she admitted.
However, the hotel reportedly refused any compensation because she did not report it until after she had left. Armstrong claimed she didn’t have time to contact the police as it happened on the last day and she had a flight home to catch.
“The hotel says they told me to call the police and I refused, which is a complete lie. They basically told me not to show the video to anyone,” Armstrong claimed.
The Ambassador Playa II Hotel declined to comment to Kennedy News.
Now, she hopes to warn other women to avoid “a real nightmare” by informing a hotel of “creeping” immediately and even installing cameras, like hers, if they have any suspicion of wrongdoing.
“Maybe a door lock with me [for] protection or something else. And maybe register your room – that seems like a good thing to do, then you have proof and the hotel can’t deny it happened.
“My advice to others would just be to be really vigilant,” Armstrong continued. “If someone is being creepy to you, report them immediately.”
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